Linear user permissions are defined when a new user is created, but they can also be modified later in the Users section. Viewing users and managing permissions requires that the person has sufficient access rights in Linear to do so.
Roles
A user can be assigned one of the following roles:
- Administrator (can only be assigned by Linear)
- Main user
- Realtor
Each role comes with its own default permissions, but these can be customized as needed.
User roles affect the following in Linear:
- Reporting – users with the Administrator or Main user role can view not only their own figures and data in reports, but also those of other users in the same agency.
- Editing users and permissions – an Administrator can edit Main users and Agents, but not other Administrators. A Main user can edit Agents, but not Administrators or other Main users. An Agent does not have permission to edit other users’ information.
User permissions and how to edit them
User permissions can be edited by selecting either:
- The Pen icon
- The Edit button
The available action depends on whether the user list is viewed in Compact mode or Table mode.
User rights can be managed under Profile settings in the Companies and user rights section. Selecting Restore the role’s default permissions for the user will apply the default rights associated with that role. If needed, individual permissions can also be allowed or denied by selecting or clearing the checkbox in front of each permission in the list.
Below is a list of each permission and an explanation of what the permission allows:
- Listings (selecting this enables all listing-related permissions at once)
- Creating listings – The user can create listings in Linear
- Editing listings – The user can edit listings where they are marked as the agent
- Viewing listing list – The user can see the Listings section and all created listings
- Buying additional visibility – The user can purchase boosted visibility for listings on Oikotie
- Managing company's listings – The user has full rights to all company listings and can manage them as if they were their own
- Billing (selecting this enables all billing-related permissions at once)
- Viewing company's invoices – The user can see all invoices created in the company
- Managing company's billing – The user can manage all invoices created in the company, such as marking them as approved or rejected. This does not grant rights to approve their own invoices or to mark invoices as paid
- Approval of own invoices – The user can approve invoices they have created themselves
- Marking invoices as paid – The user can mark invoices as paid or unpaid
- Message automations (selecting this enables all message automation–related permissions at once)
- Viewing all company's sent surveys – The user can see all message automations sent by the company in the Messages and surveys section. If the company uses a Typeform integration, the user can also view all responses submitted to surveys
- Sending manual surveys – If the company uses a Typeform integration, the user can manually send surveys to selected customers
- Hiding survey responses from interface – If the company uses a Typeform integration and the received feedback is displayed, for example, on the brokerage's website, the user can hide feedback from public view. This is useful, for example, when permission to publish the feedback has not been given or the feedback is inappropriate.
- User settings (selecting this enables all user-setting–related permissions at once)
- Edit your own profile and invoicing – The user can edit their own settings in the Profile and Billing tabs, except for user rights. If this permission is not active, the user can still update information in the Personal marketing, General, Integrations and Security tabs
- Viewing user list – The user can see the Users tab, which displays all users in the company
- User creation – The user can create new users for the company
- Editing user information – The user can edit information of users whose role is lower than their own
- User deletion – The user can delete (archive) other users in the company
- Other (selecting this enables all permissions in the Other section at once)
- Reporting – The user can access the Reporting section in Linear. With the Realtor role, the user can see their own reports. With the Main user or Administrator role, they can see all company reporting
- Orders – The user can order services such as floor plans and photography. Removing this permission affects services ordered both from the listing card and from the separate ordering section
- Show company's customers – The user can see all customers saved for the company in addition to their own customers
- Downloading commission diary – The user can download the company’s commission diary. If this permission is not active, the user can still download listing-specific diaries
- Company leads – The user can see all the company’s open and in-progress leads in the Leads section, in addition to their own leads
- Downloading Excel files – The user can export customers from the customer register as an Excel file
- Setting goals – The user can create, edit and delete goals
- Editing company's information – The user can edit the company’s settings
- Editing Cloud – The user can add, edit and delete files and folders in Cloud